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About the NFL Life Line

About the NFL Life Line

In 2012, the National Football League provided a grant to establish the NFL Life Line for members of the NFL family—current and former NFL players, coaches, team and league staff, and their family members who may be in crisis. The NFL Life Line is a free, confidential, and independently operated resource that connects callers with trained counselors who can help individuals work through any personal or emotional crisis. This service is available 24 hours a day, 7 days a week, 365 days a year.

Individuals can simply call (800) 506-0078 or chat online to be connected with a counselor. These caring professionals are trained to understand the specific issues that may arise during or after a professional career in football, as well as a variety of general problems that can affect anyone. No confidential information about individual calls or callers is shared with the NFL, teams, or any other organization. They're there to listen and assist callers in finding solutions in challenging times, provide support for individuals who are calling out of concern for somebody else, and can connect callers with programs and resources offered by the NFL and other organizations. Federal evaluations of hotlines similar to this service have shown that they can effectively reduce emotional distress and suicidal thinking in callers.

The NFL Life Line is managed by a team of leading experts in crisis counseling and health communications: Link2Health Solutions, The Jed Foundation, and the Education Development Center. Other contributing collaborators are the Substance Abuse and Mental Health Services Administration (SAMHSA) and the National Action Alliance for Suicide Prevention. The NFL Life Line is independently operated by Link2Health Solutions in partnership with crisis center experts at Centerstone and the Mental Health Association of New York City, which do not share any confidential information about individual calls or callers with the NFL, its teams, or any other organization.


Link2Health Solutions, Inc. (L2HS)
L2HS is a leading innovator and developer of technology and communications infrastructure critical for supporting the emotional well-being of individuals and communities in need. Through its service networks and agency partnerships, L2HS administers high-quality programs that reach over a million people every year throughout the country. L2HS administers SAMHSA-funded crisis call center networks, the National Suicide Prevention Lifeline and Disaster Distress Helpline, and partners with the Department of Veterans Affairs in support of its Veterans Crisis Line service. SAMHSA-funded evaluations of crisis call services provided through L2HS and MHA-NYC have been shown to significantly reduce emotional distress and suicidal thoughts in callers. National public health leaders look to L2HS to apply state-of-the-art best practices in crisis intervention to promote broad-scale community mental health and safety. Link2Health Solutions, Inc. is a subsidiary of the Mental Health Association of New York City (MHA-NYC).

The Jed Foundation
The Jed Foundation is the nation's leading organization working to promote emotional health and prevent suicide among college students. A national leader in the development and implementation of holistic, community based approaches for mental health promotion and suicide prevention, The Jed Foundation's programs include: ULifeline, an online resource that gives students access to campus-specific resources and allows them to take an anonymous emotional health screening; the Peabody Award-winning Half of Us campaign with mtvU, which uses online, on-air and on campus programming to decrease stigma around mental illness and encourage help-seeking; Love is Louder, a movement online and in communities to build connectedness and increase resiliency; and a portfolio of nationally-recognized tools, resources and training programs that help campuses effectively promote mental health and protect at-risk students. Learn more by visiting,,, and

Education Development Center (EDC)
Education Development Center, Inc. (EDC), is a global nonprofit organization that addresses urgent challenges in education, health, and economic development. EDC manages more than 250 projects in 23 countries. EDC has expertise in promoting health and wellness and reducing discrimination and prejudice associated with emotional, psychological and behavioral health problems. EDC also is the lead agency providing executive support to the National Action Alliance for Suicide Prevention. Additionally, EDC's Suicide Prevention Resource Center provides training, technical assistance, and materials to increase the knowledge and expertise of suicide prevention practitioners and other professionals serving people at risk for suicide.

Mental Health Association of New York City (MHA-NYC)
The Mental Health Association of New York City (MHA-NYC) is a leading not-for-profit organization that addresses mental health needs in New York City and across the nation. MHA-NYC operates an award-winning comprehensive NYC-area crisis contact center that incorporates state-of-the-art telephone, text and web-based technologies to reach and respond to diverse community needs. MHA-NYC answers calls to the National Suicide Prevention Lifeline from New York City and runs a wide range of crisis hotlines, including 1-800-LIFENET (the city's only accredited, multi-lingual, professionally-staffed hotline available 24/7/365), which has assisted over a million callers in need since it launched in 1996. MHA-NYC also operates the OASAS HOPEline for New York State residents with substance or gambling addictions and the anti-bullying BRAVEline serving 1.1 million public schoolchildren. MHA-NYC is also a nationally recognized leader in disaster mental health response as a result of its work serving people impacted by the terrorist attacks of 9/11.

Centerstone is the nation's largest not-for-profit provider of community-based mental health and addiction services. For more than 55 years, Centerstone has provided a full range of services for children, adolescents, adults and seniors from all walks of life. Since 1992, Centerstone's Crisis Services program has provided telephonic, electronic, web-based and face-to-face crisis intervention services, both locally and nationally, for an array of organizations and individuals in need, including answering calls for the National Suicide Prevention Lifeline in the Nashville area. Centerstone's Crisis Call Center provides 24/7 access to trained, master's level and other licensed mental health clinicians for competent, compassionate and effective crisis intervention services. To ensure the efficacy of its practices, Centerstone's Crisis Services works closely with Centerstone Research Institute (CRI) in implementing evidence-supported practice and cutting-edge health information technology.

National Football League (NFL)
The NFL is committed to ensuring the total health—physical, mental, and emotional—of current and former players and providing resources and programs to assist players in being successful on and off the field. The NFL is continuing this commitment to total player health through support for the NFL Life Line.

Substance Abuse and Mental Health Services Administration
SAMHSA provides federal leadership to reduce the impact of mental illness and substance abuse on America's communities. SAMHSA's efforts are focused on helping the Nation act on the knowledge that behavioral health is essential for health; prevention works; treatment is effective; and people recover from mental and substance use disorders. SAMHSA's suicide prevention programs include the National Suicide Prevention Lifeline, the Suicide Prevention Resource Center, and more than one hundred Garrett Lee Smith State/Tribal and Campus Suicide Prevention grantees. For information on mental health and substance abuse—including where to access services see

National Action Alliance for Suicide Prevention (Action Alliance)
Established in 2010 by Secretaries Sebelius and Gates, the Action Alliance is the public-private partnership advancing the National Strategy for Suicide Prevention. The National Action Alliance for Suicide Prevention envisions a nation free from the tragic experience of suicide. The Action Alliance champions suicide prevention as a national priority and catalyzes efforts to implement high priority objectives of the suicide prevention strategy.

American Foundation for Suicide Prevention
The American Foundation for Suicide Prevention (AFSP) is the leading national not-for-profit organization dedicated to understanding and preventing suicide through research, education and advocacy. Further, AFSP reaches out to those impacted by suicide to offer assistance, and has 56 locally-based chapters that raise awareness, deliver programs and hold Out of the Darkness Walks in their communities. AFSP invests in scientific research and develops evidenced-based programs to prevent suicide. To advance polices or legislation that can help prevent suicide, AFSP recruits and trains volunteer advocates in all 50 states to educate their Congressional members about the need for suicide prevention, especially among veterans and members of the military. When a suicide does occur, AFSP assists surviving family and friends through its annual Survivors of Suicide Day healing conferences and Survivor Outreach Program, which links volunteer survivors with the recently bereaved to offer information and support.